Communication

I, too, have enjoyed your coaching and the work together so much.  I have benefited so much from your coaching.  One thing has stood out was your help my understanding of American culture, and helped me to also take a more systematic analytical approach.   Another is the presentation preparation about connecting with the audience and the tangible results.  Personally, you have been a good resource about the connectivity.

As to the feedback on the communication lessons, here are a few things that are most valuable to me and had made impacts on my career and personal life: 

• Handling difficulty communication with emotion control (scenario exercises) – those exercises reinforced the things learned during the lesson
• Communicate things in a positive way – in this way, people feel I want to help them, not turn them away
• Identify key players who can influence upper management – those key players made big impacts on my performance review
• Thinking from different perspective/put yourself in the other’s shoes – it helps me to understand the intention of the others, not to be personal
• Be a good listener/effective listening with understanding during a conversation – keep the communication more open, let people feel I care about them
• Building your personal brand/image – I built my personal brand as “excellent surgeon with good interpersonal skills, can always rely on producing high quality work…..”

The key example that comes to mind is: Improved due diligence in preparing and conducting research presentations in a clear and concise manner.

I have been doing well since your class. Lots of changes were happened in XXX Co. and people moved in and out. I am still here doing my job. I found myself more capable to deal the relationship with my colleagues, bosses, spouse and family members than I was with knowing what to do learnt from you. I have not run into any major relationship crisis or conflict lately.  I feel it is very critical and help me with those skills such as  listening and open communication.

Karen, I want to thank you again for your help and it really benefits for my professional development and my personal life.  

 Working with you was great for several reasons but I believe that preparation of presentations was the a very valuable learning that I utilize until now: making sure everything is connected, knowing the audience, clearly establishing objectives etc…